Processing of Personal Data

Information on the Processing of Personal Data

1) Identification Details of the Data Controller and the Responsible Person
The data controller is the company PastaDom, located at
Športová ulica 1849/9, 930 41 Hviezdoslavov, Slovakia,
ID number: 54343101,
which processes personal data under the conditions set forth below.
PastaDom has appointed Yuliia Torbach as its responsible representative. Contact details are as follows:
– Email: info@pastadom.com
– Telephone: +421 949 402 931
2) Processing of Personal Data for Specific Purposes
a) Purchase of Goods via the Online Store, Delivery of Goods, Handling Complaints, and Resolution of Insurance Claims
PastaDom processes:

• (i) for the purposes of purchasing goods via the online store and delivering them, the following personal data of the customer: first name, last name, telephone number, email address, physical address, details of the purchased goods, and payment information (account number, paid amount, and the date the payment was credited to the PastaDom account);
• (ii) for handling complaints – in addition to the data specified in (i), also details about the product that is the subject of the complaint and the information provided by the customer when submitting the complaint;
• (iii) for resolving insurance claims – in addition to the data specified in (i), also details about the insured goods and the information provided by the customer when reporting an insurance claim.

The legal basis for the processing is as follows:

• (i) Article 6(1)(b) of the Regulation on the Protection of Natural Persons with regard to the Processing of Personal Data and on the Free Movement of Such Data (GDPR) – for the purchase of goods, delivery, and resolution of insurance claims;
• (ii) Article 6(1)(c) of the GDPR – for handling complaints.

The processing of personal data by PastaDom is:

• (i) necessary for the performance of the sales contract or the insurance agreement;
• (ii) necessary for compliance with a legal obligation.

The recipient of the personal data is PastaDom (Yuliia Torbach, ID: 54343101).
Personal data is processed during the term of the sales contract and throughout the warranty period for the delivered goods.
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b) Sale of Goods Outside the Range of the Online Store
For the purpose of selling goods not included in the online store’s offering, PastaDom processes the following personal data of the customer: first name, last name, and order details.
The legal basis for the processing is Article 6(1)(b) of the GDPR. The processing is carried out based on the customer’s request to purchase such goods and throughout the term of the sales contract, as well as during the warranty period.
The recipient of the personal data is PastaDom (Yuliia Torbach, ID: 54343101).
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c) Non-binding Order for Goods
For the purpose of a non-binding order, PastaDom processes the following personal data of a potential customer: first name, last name, telephone number, email address, and details of the non-binding order.
The legal basis for the processing is Article 6(1)(b) of the GDPR. The processing is carried out based on the potential customer’s request.
The recipient of the personal data is PastaDom (Yuliia Torbach, ID: 54343101).
Personal data is processed from the moment the request is submitted until the conclusion of the sales contract or the cancellation of the non-binding order.
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d) “Guard Dog” Service
For the provision of the “Guard Dog” service, PastaDom processes the following personal data of a potential customer: email address and details regarding the monitored goods.
The legal basis for the processing is Article 6(1)(b) of the GDPR. The processing is necessary to notify the potential customer about the availability of the selected product.
The recipient of the personal data is PastaDom (Yuliia Torbach, ID: 54343101).
Personal data is processed for the duration of the use of the “Guard Dog” service.
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e) Ordering Goods on Behalf of the Customer via the Online Store in a Retail Outlet
For the purpose of placing an order for goods on behalf of the customer via the online store in a retail outlet, PastaDom processes the following personal data: first name, last name, telephone number, email address, physical address, and details about the ordered goods.
The legal basis for the processing is Article 6(1)(b) of the GDPR. The processing is necessary for the performance of the sales contract.
The recipient of the personal data is PastaDom (Yuliia Torbach, ID: 54343101).
Personal data is processed until the customer receives the goods or until the premature termination of the sales contract.
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f) Registration and Operation of the Online Store
For the purposes of registration and operation of the online store, PastaDom processes the following personal data: first name, last name, telephone number, email address, physical address, and order history.
The legal basis for the processing is Article 6(1)(b) of the GDPR. The processing is necessary to ensure registration and the proper functioning of the online store.
The recipient of the personal data is PastaDom (Yuliia Torbach, ID: 54343101).
Personal data is processed for the duration of the registration in the online store.
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g) Provision of Telephone and Email Support to Customers
For the purpose of providing telephone and email support, PastaDom processes the following personal data of customers: first name, last name, telephone number, email address, physical address, order history, and (if the customer is a member of the PastaDom extra club) the club card number; in the case of telephone support – also recordings of calls from the call center.
The legal basis for the processing is Article 6(1)(b) of the GDPR, and for the recording of telephone calls – Article 6(1)(a) of the GDPR. The processing is necessary for providing support; consent for call recording is provided voluntarily.
The recipient of the personal data is PastaDom (Yuliia Torbach, ID: 54343101).
Personal data is processed for the duration of the warranty period of the purchased goods.
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h) Membership in the PastaDom Extra Club
For the purpose of membership in the PastaDom extra club, PastaDom processes the following personal data: first name, last name, date of birth, telephone number, email address, physical address, the PastaDom extra club card number, and the member’s order history.
The legal basis for the processing is Article 6(1)(b) of the GDPR. The processing is necessary for the performance of the membership contract.
The recipient of the personal data is PastaDom (Yuliia Torbach, ID: 54343101).
Personal data is processed during the period of membership and throughout the limitation period applicable to the purchased goods.
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i) Marketing Research on the Quality of Goods Sales
For the purpose of conducting marketing research on sales using the PastaDom Extra card, PastaDom processes the following personal data of the customer:
— the identification number of the PastaDom Extra card member;
— the customer’s first name;
— the customer’s email address;
— the date of purchase;
— the receipt number;
— information on the sold goods, services, and their prices.
The legal basis for the processing is Article 6(1)(f) of the GDPR. The processing is necessary for the legitimate interests of PastaDom.
The recipient of the personal data is PastaDom (Yuliia Torbach, ID: 54343101).
Personal data is processed during the period in which the research is conducted and the subsequent analysis.
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j) Handling Customer Complaints
For the purpose of handling customer complaints, PastaDom processes the following personal data: first name, last name, the information provided in the complaint, and, depending on the method of submission, the physical address, telephone number, or email address.
The legal basis for the processing is Article 6(1)(b) of the GDPR. The processing is necessary to resolve the customer complaint.
The recipient of the personal data is PastaDom (Yuliia Torbach, ID: 54343101).
Personal data is processed until the complaint is fully resolved.
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k) Verification of the Right to a Discount for Students or Orange Employees
If a customer, while purchasing goods at a PastaDom retail store, wishes to avail a student discount or an employee discount for Orange, the customer is required to present the relevant employee with an ISIC card or an Orange employee ID for verification.
The purpose of the processing is to verify the customer’s right to a discount. The legal basis is Article 6(1)(b) of the GDPR. The provision of data for verification is necessary for the discount to be provided at the customer’s request.
PastaDom does not further process these data under any circumstances.
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l) Sale of Goods Using a Digital Subsidy
For the purpose of selling goods using a digital subsidy, PastaDom processes the following personal data of the student or their legal representative:
— the student’s first name and last name;
— the date of birth and identification number of the student;
— the student’s physical address;
— contact details (for example, the email address or telephone number);
— information on whether the student is entitled to receive a digital subsidy (if the student is a minor, this information is provided by the legal representative);
— information on whether the legal representative is entitled to apply for the digital subsidy on behalf of the student.
The legal basis for the processing is Article 6(1)(b) of the GDPR. The processing is carried out on the basis of the customer’s request to purchase goods using a digital subsidy and during the term of the sales contract.
The recipient of the personal data is PastaDom (Yuliia Torbach, ID: 54343101).
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m) Contests on Facebook and Instagram
For the purpose of conducting contests via Facebook, PastaDom processes the following personal data: the data provided in the participant’s profile, and in the case of the winner – also the first name, last name, telephone number, physical address, and a photograph with the prize.
The legal basis for the processing is Article 6(1)(b) of the GDPR. The processing is necessary for conducting the contest in accordance with its terms.
The recipient of the personal data is PastaDom (Yuliia Torbach, ID: 54343101).
Data of the winner, including the photograph and possibly the name and surname, will be processed in accordance with PastaDom’s Privacy Policy.
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n) Providing Support via Facebook
If the data subject decides to request support via Facebook, PastaDom will process the personal data indicated in the data subject’s Facebook profile, as well as the data provided by the data subject during communication.
The purpose of the processing is to provide support upon the customer’s request. The legal basis for the processing is Article 6(1)(b) of the GDPR. The processing of personal data is necessary for providing support.
The recipient of the personal data is PastaDom (Yuliia Torbach, ID: 54343101).
Personal data is processed for the duration necessary to provide the requested support.
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o) Enforcement of Claims by PastaDom
For the purpose of enforcing claims, PastaDom processes the following data:
— the information provided in contracts with customers and suppliers;
— data provided in complaints;
— information necessary for filing a lawsuit by PastaDom;
— data provided in a lawsuit against PastaDom;
— records of thefts;
— data contained in accounting documents;
— and other information necessary for the possible assertion of claims or the protection of PastaDom’s interests.
The purpose of the processing is the legitimate interest of the data controller, and the legal basis is Article 6(1)(f) of the GDPR. The processing is necessary for protecting the property of PastaDom and for preventing unfounded claims.
The recipient of the personal data is PastaDom (Yuliia Torbach, ID: 54343101).
Personal data is processed for the duration of any legal proceedings and the applicable limitation period during which claims against PastaDom may be asserted or PastaDom may assert its own claims.
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p) Fulfillment of the Legal Obligations of PastaDom
PastaDom processes the personal data specified in sections a)–m) for the purpose of fulfilling its legal obligations.
The legal basis for the processing is Article 6(1)(c) of the GDPR (for example, the Accounting Act, the VAT Act, the Income Tax Act, the Consumer Protection Act, the Archives and Registers Act). The processing is necessary for the fulfillment of PastaDom’s legal obligations.
The recipient of the personal data is PastaDom (Yuliia Torbach, ID: 54343101).
Personal data is processed for the duration prescribed by the applicable legislation.
3) Rights of the Data Subject
The data subject has the right to file a complaint with the Office for Personal Data Protection of the Slovak Republic if they believe that their rights as established by the GDPR or other applicable laws have been violated.
The data subject has the right to request from the data controller:

• (i) access to the personal data;
• (ii) rectification of the personal data;
• (iii) erasure of the personal data;
• (iv) restriction of the processing of the personal data;
• (v) data portability; and
• (vi) to object to the processing of the personal data.

These rights can be exercised by contacting PastaDom as follows:

• a) In writing – by sending a letter to the address: Športová ulica 1849/9, 930 41 Hviezdoslavov, Slovakia, indicating the name and surname of the responsible person;
• b) Electronically – by sending an email to info@pastadom.com;
• c) By telephone – by calling +421 949 402 931;
• d) Via the website – at https://pastadom.com.

The applicable legislation is, first and foremost, the GDPR, the current Data Protection Act, and other applicable legal acts.